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« Tour Chicago history by boat with the Chicago Architecture Foundation | Main | New at The Urbane Life »

August 21, 2009


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Three cheers for ye olde camera shoppe! I love it!

Amy @ The Q Family

That's good that you were able to get it taken care of right away.


It was nice to find a business that has customer service as it's first goal. No wonder they have been in business for so long.

We have only 2 camera stores left here in the Detroit area. All the others have been driven out of business by the Box stores and the Internet -- Sad


What a neat find. We have a little shop like that in my town and I hope it never goes out of business. I am glad you were able to get it fixed so you could continue taking pictures. The same thing happened to me once. I am going to have to look into buying that handy tool to add to my camera bag!


Gassers on 2nd and Howard St in San Francisco is also excellent! I get all my printing done there (I still shoot with film occasionally).


how cool!! i love camera shops (not those mall ones, though)...good thing you were checking your photos - and caught the problem.


This is a nice story. Nice to get the word out about good companies.

marina villatoro

Hi, That's an incredible picture. And like Tim says, it's really hard to find businesses these days that really care about customer service!


Kymri-Three cheers indeed!

Amy-I was glad Tim remembered seeing the shop and that someone could tell us where it was.

Tim-I still miss Dunn's.

Jen-we bought the ear syringe I mentioned when I had a similar problem before while traveling. I have no idea how the dust got into the camera as it somehow appeared only on photos taken more than halfway through the trip. Tim thought perhaps the dust got into the camera when I changed the lens before leaving to go on the boat trip...and that static electricity finally attracted it to the sensor mid-trip. We'll never know.
The gizmo we got is a bit bigger than the ear syringe, but does a much better job.

Caitlin-It's been several years since I've shot film. It's difficult to beat the convenience of digital and the freedom to take as many shots as you want without worrying about the expense of printing...but I still miss film.

Jessie-I was so excited about the cruise that I was checking the photos as soon as I had a chance. You don't want to know what I said when I discovered the dust!

Linda-It wasn't the story I originally intended to tell, but it's the one that ended up coming out of my keyboard :)
I must have had it in mind to write the story, though, as I did take a photo of the store. I thought it had a kind of cool, retro look.

Marina-Thanks! I don't do a lot of photo editing, but being forced to crop the photo the way I did made for a better image in my mind. Doesn't hurt that we had a beautiful day and a lot of the buildings are pretty photogenic.


Central Camera rocketh. I go there probably once a month to pick up something or other.

A couple of tips --

- Central is very competitive on price on most products. The raw price isn't as low as B&H, but you don't have to pay shipping.
- Central Camera is NOT very competitive on memory cards. You're better off elsewhere for those.
- Central Camera has a web site and will ship tax-free (and possibly shipping charge-free, I forget) to those of you outside of Illinois.
- If you're in Illinois and you're a professional photographer, you can get in their files and all your purchases are tax-free (think of it as a 10.25% off coupon good for everything in the store).

It's too bad you didn't wander two blocks south -- You would have been at the Prairie Avenue Bookshop, one of America's last architecture-only bookstores. It's in the middle of a going-out-of-business sale as it's shuttering its doors at the end of August because of Chicago's high sales tax. Where else can you buy posters of famous buildings signed by the architects who designed them?


Reaperducer-Ah, but we did get to the Prairie Avenue Bookshop! I'd read about it somewhere and made it a point to go.
So much great stuff there...I could have spent hours and hours and bought out the whole store. I managed to drop a few bucks there as it was--enough to get the 50 percent off discount.
I only wish I'd had the $$ or the space for some of the signed things I saw up in the rare section.
I'm mulling over doing a post sometime later this year about great indie bookstores closing, and I thought about including a mention of the Prairie bookstore.
One of our indie favorites in Ann Arbor Michigan (Shaman Drum-emphasis on classics, arts, politics) closed a couple of months back.


You just kind of want to give those stores a hug, and then have them teach customer service classes to all of the other businesses in the world. Love the storefront shot - 1899!


I LOVE these stories. Very nice shot too! Great find!


Lorraine-I liked the retro look of the store front and had it in the back of my mind to do a story about it when I took the shot. Wasn't sure how to use it, but it seemed to fit in her nicely :)
It's nice to have a great customer service experience...not so great to think that these experiences seem more and more become the exception, rather than the rule.

Lora-It was definitely a story worth telling. We've lost just about every indie camera store here in the Detroit area.


I'm glad you were able to get the camera fixed. I love the pictures you took. Thanks for sharing.

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